Appcues is a popular user onboarding solution that has garnered attention from businesses of all sizes. To get a better understanding of the platform's effectiveness and user satisfaction, we have looked at user comments and reviews on G2 and Capterra. Here's what users have to say about Appcues:
Positive Comments About Appcues
Many users appreciate Appcues' user-friendly interface and customization options. They note that the platform's drag-and-drop builder makes it easy to create engaging onboarding flows without requiring coding skills. Users also praise Appcues' robust analytics and user behavior tracking capabilities, which provide valuable insights for optimizing their onboarding experience.
Furthermore, users appreciate Appcues' seamless integration with third-party applications, allowing them to sync data and streamline workflows across their tech stack. They also commend the platform's customer support and documentation, which helps businesses troubleshoot issues and make the most of the platform's capabilities.
Negative Comments About Appcues
Some users criticize Appcues' cost, noting that the platform's pricing might be a disadvantage for small businesses or startups with limited budgets. They also mention that the customization options available in lower-tier plans might not be sufficient for businesses with more complex onboarding needs, and the platform's dependency on JavaScript might not be compatible with some web applications.
Finally, a few users comment on Appcues' limited multilingual support and integrations compared to other onboarding tools.
