Intercom offers a range of pricing plans and add-ons for different businesses with different sizes and requirements. While Intercom's exact pricing may vary based on your specific needs, we will provide a general overview of the available plan based on the information provided.
1. Intercom Starter Plan
Overview: The Starter plan is designed for small businesses and early-stage startups looking to provide automated customer support and streamline their communication processes.
Intercom Starter Plan Features: This plan includes core features such as live chat, basic chatbots, and team inbox, enabling you to offer efficient support and improve customer engagement.
Intercom Starter Plan Pricing: The Starter plan is priced at around $74 per month for up to 2 seats. Additional seats can be purchased at around $23 per seat per month.
Intercom Starter Plan Add-Ons:
A. Intercom Starter Plan Product Tours Add-On: Starting at $199/month, this add-on allows you to onboard and educate customers with guided Product Tours, Checklists, and Tooltips. Design interactive experiences that generate up to 7x more engagement than email, set up in minutes with an easy, code-free builder, personalize experiences for specific customer segments and personas, and measure and optimize performance with ease.
B. Intercom Starter Plan WhatsApp Add-On: Starting at $9/month per seat, this add-on offers a seamless messaging experience for customers using WhatsApp. Customers can start conversations in WhatsApp, manage their conversations from the Intercom inbox, seamlessly move conversations from Messenger to WhatsApp, and enjoy full integration with Reporting.
C. Intercom Starter Plan Surveys Add-On: Starting at $49/month, this add-on allows you to seamlessly capture first-party data and act on customer feedback and needs. Set up simple and customizable surveys to connect with customers via multiple channels, identify target audiences using your customer and event data, and build responsive workflows for follow-ups, onboarding, sales, and more.
If a customer subscribes to the Starter plan with all three add-ons, the total cost would be:
Starter Plan= $74
Product Tours Add-on= $199
WhatsApp Add-on= $9 (assuming one seat)
Surveys Add-on= $49
Total= $331 per month
For more information on other plans and pricing, it is best to contact Intercom's sales team directly or visit their website for the most accurate and up-to-date information on available plans and pricing.
It's important to note that Intercom's pricing and plans may change over time, so make sure to visit their website or contact their sales team for the most up-to-date information.
