UserGuiding is a user onboarding tool that helps businesses create a seamless onboarding experience for their users. With its easy-to-use and customizable onboarding tool, UserGuiding streamlines the user adoption process and improves user retention rates.
To get a better understanding of UserGuiding's effectiveness and user satisfaction, we have looked at user comments and reviews on G2 and Capterra. Here's what users have to say about UserGuiding:
Many users appreciate how easy it is to set up UserGuiding and start creating user onboarding experiences. They also find the tool intuitive and user-friendly. One user on Capterra stated, "UserGuiding is the perfect solution for creating great user onboarding experiences. It's really easy to set up, and it's very intuitive to use. It has allowed us to improve our user retention rates and reduce churn."
Another user on G2 commented, "UserGuiding is a great tool that allows us to create personalized onboarding experiences for our users. It's easy to use, and we've seen a significant improvement in our user adoption rates since implementing it."
Users also appreciate the flexibility and customization options that UserGuiding offers. One user on Capterra said, "The ability to customize the onboarding experience to fit our brand has been a game-changer. We've been able to create a more personalized experience for our users, which has led to increased engagement and retention."
Another user on G2 added, "UserGuiding is incredibly flexible and allows us to create onboarding experiences that are tailored to our specific needs. We can easily make changes and updates to our onboarding process as needed, which has been really helpful."
The negative comments on UserGuiding usually revolve around limited customization and not having a mobile solution. Other than that:
One user on Capterra mentioned that UserGuiding could improve its integration with other platforms. They stated, "While UserGuiding integrates with most major platforms, there are a few that we use that aren't supported. It would be great if they could expand their integration options to cover more platforms."
Another user on G2 complained about the limitations of the UserGuiding editor. They stated, "The editor can be a bit limiting when it comes to customizing onboarding flows. It would be great if we could have more design options and flexibility in how we create our onboarding experiences."
Overall, UserGuiding has received positive feedback from its users, who appreciate its ease of use, customization options, and ability to improve user retention rates. If you're looking for a user onboarding tool that can help you create a seamless onboarding experience for your users, UserGuiding is definitely worth considering.
